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The journey so far…
Back in 1984, James O’Neill launched Inntel as a small, family-run business with just two employees. Fast forward 40 years, and we’ve grown into one of the UK’s largest independently owned meetings, events, and travel management companies, employing more than 120 team members. While we’ve come a long way since those early days, one thing has stayed the same: our commitment to putting people first.
Under the leadership of James’ son, Douglas O’Neill – who’s been CEO for over 20 years – we’ve built a culture that values people, the planet and profit equally. Our ethical business practices have been verified with B Corp certification.
We’re incredibly proud of the supportive, collaborative environment we’ve created, and of the trusted partnerships we’ve built with our clients. Today, we are the go-to travel partner trusted by dozens of incredible clients across a wide range of industries.
As we look ahead to the next chapter, we’re excited to keep growing while staying true to the values that have shaped us from the very beginning. Our journey from a small family business to an industry leader reflects not only our success but also our unwavering commitment to the people who make it all possible.