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This privacy policy sets out how Inntel uses and protects any information that you give us when placing a booking direct with us or when you use our website, registration sites or any of our self-booking sites.
Inntel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified you can be assured that we will only use this information in accordance with this privacy statement.
You can also be assured that we will not sell, distribute or lease any information you provide us with to third parties unless it is for business purposes to allow us to complete your booking, or we are required by law to do so.
We may collect the following information from you:
We require this information to enable us to make bookings on your behalf, however only the relevant information needed to complete your booking will be passed on. The information you provide will help us understand your requirements and needs, and also help us provide you with a better service. We may also use your information for the following reasons:
We offer various methods for you to opt in or out of these mailings and you can always amend your mailing proferences by logging in to LOGiC, clicking on your name at the top of the screen and selecting “Email Preferences”
For data provided in relation to our “Inntel Intro” promotion or a similar promotion, both the referrer and the referee shall receive an email giving them the opportunity to opt out of receiving any further communications.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
We hold your data in our UK data centre. Inntel will only send your information outside the EU when this is essential to complete a travel booking we have been requested to complete for you, for example to an American airline if you are travelling to America.
We will hold your data securely while you continue to use our services and for a period of time agreed with your organisation to help them pay and understand where and when you have travelled.
Our website also offers SSL encryption for your peace of mind, click here to browse securely and notice the secure padlock and green extended validation in your browsers address bar.
Inntel are fully committed to delivering your rights as defined with the GDPR regulations
Inntel process your data to provide you with travel and accommodation products as contracted with your organisation, who we consider as the data controller.
Our systems are developed by our in house teams, meaning your data is always held in the UK, we carefully consider the data we hold for you and how we hold it at all times.
We often review and audit our data handling processes and look for ways to improve our performance and our teams are trained on how to process your data with care.
Please see our cookie policy here.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Inntel is registered with the Information Commissioner’s Office and therefore has a legal requirement to comply with the data protection act principals of good information handling.
These principals ensure that personal information is:
To ensure these principals are adhered to, all staff are trained to be aware of their duties and responsibilities under the Data Protection Act as well as GDPR and are regularly audited to ensure compliance.
Data Protection also forms part of Inntel’s Quality Management System and is therefore also regularly audited to ensure compliance.
You may request details of personal information which we hold about you under the Data Protection Act 1998 or GDPR legislation from May 2018.
If you would like a copy of the information held on you please write to Inntel, Inntel House, Threshelfords Business Park, Inworth Road, Feering, Essex. CO5 9SE.
Whilst we endeavour to keep our records up to date, if you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Calls may be recorded to enable Inntel to train our staff and improve the quality of response to our customers.
Information found in Inntel emails are confidential. The contents may not be disclosed or used by anyone other than the addressee. If you receive an email and are not the intended recipient, please notify us immediately.
Neither the author of the message nor their employers accept legal responsibility for the contents of the message. Any views or opinions presented are solely those of the author.
Inntel can give no warranty that emails are free from infection by viruses or anything else that has contaminating or destructive properties. Accordingly you should implement your own virus checking procedures when opening emails and any attachments.
Inntel may from time to time offer a “Inntel Intro” or similar promotion. The terms and conditions applicable to any such promotions are set out below.
1.1 In order to enter this promotion, go to the Inntel Intro and enter the information requested and select the ‘enter’ button.
1.2 All entries must include the name, email address, job title, name of the employer, and telephone number for both the person completing the form (the referrer) and the person whose details are provided by way of a referral (the referee).
1.3 Entries which are incomplete, misspelt, or otherwise incomprehensible are void and will not be entered into this promotion.
1.4 By entering the promotion, the referrer warrants that he/she has permission from the referee to provide the information requested including the referee’s personal data.
1.5 Upon the successful validation of a referral, the referrer shall receive a voucher from Inntel.
1.6 A referral shall be validated once the referee instructs Inntel to provide any of its services on a fee paying basis.